@book{190252,
	author = {Carpenter, J. and ET AL.},
	title = {Effective supervision in social work and social care},
	publisher = {Social Care Institute for Excellence},
	year = {2012},
	address = {Londres},
	url = {\\Srvdatos\siis\docus\Documentos Internet\2012-Posteriores\2013\Effective supervision in social work and social care.pdf}
}