00754nam a22002657i 4500 20141212093235.0 911125s1991 sp gr 000 0 spa c eng WILLIAMS, S.J. CONVERGENCE AND DIVERGENCE: ASSESSING CRITERIA OF CONSUMER SATISFACTION ACROSS GENERAL PRACTICE, DENTAL AND HOSPITAL CARE SETTINGS Cuestionarios Hospital Reino Unido Satisfacción Usuarios Utilización de servicios Documental CALNAN, M. SOCIAL SCIENCE AND MEDICINE Vol. 33, no. 6 (1991), p. 707-716 47 A18 AR 19911125 R.790 Depósito (103) AR