00720nam a22002777i 4500 20141212085916.0 881015s1988 sp gr 000 0 spa c 0948231 30 0 eng BERRY, L. OPEN TO COMPLAINTS.GUIDELINES FOR SOCIAL SERVICES COMPLAINTS PROCEDURES Londres NATIONAL CONSUMER COUNCIL NATIONAL INSTITUTE FOR SOCIAL WORK 1988 44 p. Protección social Quejas Servicios sociales Usuarios Acción social Documental DOYLE, N. 21 G9 MON 19881015 G9.88 21.410 MON