@book{89999,
	author = {JOHNSON, M.L. and ET AL.},
	title = {MANAGERS IN LONG-TERM CARE. THEIR QUALITY AND QUALITIES},
	publisher = {POLICY PRESS},
	year = {1999},
	address = {BRISTOL},
	url = {http://www.siis.net/documentos/Digitalizados/91863_Managers in long-term care.pdf}
}