@book{91307,
	author = {STARKEY, F.},
	title = {"I'VE GOT SOMETHING TO SAY". ENABLING SERVICE USER PARTICIPATION IN HOUSING AND SUPPORT},
	publisher = {POLICY PRESS},
	year = {1999},
	address = {BRISTOL},
	url = {http://www.siis.net/documentos/Digitalizados/93184_Ive got something to say.pdf}
}